Privacy policy

Last updated: October 14, 2025

 

At MonMimi Studio, we are committed to protecting your privacy while providing a fun and safe shopping experience for your collectible dolls. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with our services (collectively, the “Services”).

 

By using our Services, you agree to the practices described in this Privacy Policy.

 

Information We Collect

We may collect the following types of information depending on your interaction with our Services:

 

Contact Information: Name, email, phone number, billing and shipping address.

Payment Information: Credit/debit card details, transaction information, and payment confirmations.

Account Information: Username, password, preferences, and settings.

Order & Usage Data: Items viewed, added to cart, purchased, returned, or exchanged, and your browsing activity.

Communications: Messages you send to our support team.

Device Information: IP address, device type, browser, and network details.

 

How We Collect Information

 

Directly from you: When you create an account, make a purchase, or contact us.

Automatically: Through cookies, website analytics, and your interaction with our Services.

From partners or service providers: When they help us provide or improve the Services.

 

How We Use Your Information

We use your personal information to:

 

Provide and Improve Services: Process orders, payments, returns, and create personalized shopping experiences.

Communicate with You: Respond to inquiries, provide support, and share updates about your orders.

Marketing & Promotions: Share news, promotions, or personalized product suggestions (you can opt out anytime).

Security & Compliance: Protect against fraud, unauthorized access, and comply with legal obligations.

 

Sharing Your Information

We may share your personal information with:

 

Shopify and third-party service providers for payment, fulfillment, and technical support.

 

Marketing partners to display ads or promotions based on your interests (you can opt out).

 

Legal authorities if required by law, or in connection with business transactions such as mergers.

 

Your Rights

Depending on your location, you may have rights to:

 

Access, correct, or delete your personal information.

Receive a copy or transfer your information.

Opt out of marketing communications or targeted advertising.

 

For EU/UK residents, additional rights include restricting or objecting to data processing.

 

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from minors.

 

Security and Data Retention

We take reasonable steps to protect your information, but no system is completely secure. Personal information is retained only as long as necessary to provide Services or comply with legal obligations.

 

International Transfers

Your data may be transferred and stored outside your country of residence, in compliance with applicable law.

 

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on our website with a new “Last updated” date.

 

Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

 

Email: Customer.service@monmimistudio.com

 

MonMimi Studio is the data controller for the personal information collected through our Services.